Every customer conversation. One intelligent inbox.
Whisprr brings customer conversations into one shared workspace, where AI responds instantly, remembers context, handles routine requests and hands over to the right person when a human is needed.
Start with WhatsApp. Expand across channels as your customer communication grows.
Already a customer? Log in to your inbox.
Slow replies cost more than most businesses realise.
Customers message on WhatsApp and other channels expecting an instant answer. Every hour a reply waits, the chance of a booking, a sale or a happy guest drops.
Enquiries after hours
Messages arrive at 11pm or 6am. By the time someone replies, the customer has already messaged three competitors.
Same questions, on repeat
Check-in times, pricing, availability, refund policies. Staff burn hours retyping answers they've sent a hundred times.
Leads and requests get lost
Conversations sit in one person's phone. Handovers between AI and humans get messy, or don't happen at all.
A smarter way to manage customer conversations
Whisprr combines a shared team inbox with an AI assistant. It answers enquiries, resolves common questions, keeps track of customer context and creates clear handovers when your team needs to step in.
Instant AI responses
Give customers an immediate, useful response without waiting for someone to become available. The AI handles routine questions, gathers the right information and keeps conversations moving.
One shared team inbox
Bring customer conversations into one workspace where your team can monitor activity, take over conversations and respond remotely from a single dashboard.
Context that carries forward
Whisprr remembers who it is speaking to, what the conversation is about and what has already been discussed, so customers do not have to repeat themselves.
Intelligent human handover
When a request needs human judgement, the conversation is escalated with its context intact. The right team member can step in without starting again.
Continuously refined knowledge
The knowledge base is reviewed and updated as new questions and information emerge. This improves responses over time without allowing uncontrolled self-learning.
Controlled team access
Team members only see the conversations and information connected to their workspace, with clear roles and controlled access across the dashboard.
Five steps from message to resolution.
- 1
Connect your customer channels
Bring customer conversations into one shared Whisprr workspace.
- 2
Identify the customer and context
Whisprr connects the conversation to the correct customer, booking, property, appointment or previous history.
- 3
Let AI handle the routine work
The assistant responds using the business's approved information, asks follow-up questions and resolves common requests.
- 4
Escalate when judgement is needed
Important issues, unusual requests and human-sensitive conversations are routed to the team with the full context attached.
- 5
Improve the knowledge over time
Conversation patterns and unanswered questions show where the knowledge base should be reviewed and updated.
Whisprr doesn't trap customers inside a chatbot.
AI handles the routine. The moment a conversation is sensitive, unclear or urgent, it's flagged for your team. A staff member can take over instantly, and the AI stays out of the way until the conversation is handed back.
- AI handles routine conversations end to end.
- Important issues are escalated with a reason attached.
- Staff take over from the dashboard in one click.
- The AI stays off while a human is handling the thread.
- Return to AI when the customer is happy, and the thread resumes seamlessly.